My Nutanix dashboard surfacing Xi Cloud Services to discover and launch

Cloud billing & identity

Nutanix brought me on to design a complete platform for prospects to discover, try, & subscribe to our software as cloud services - a seamless journey that takes them from sign-up to satisfied customer.

$40M+ total contract value (4 years)
6+ cloud apps supported
100+ trials & subscriptions (monthly)

Step 01 · Arrive

One identity for everything

The journey starts at the front door: a single My Nutanix ID, backed by a cloud identity & user management experience that lets whole organizations access every service that follows.

My Nutanix ID sign-up experience, the entry point to all cloud services

Step 02 · Try & buy

Pricing without the sales call

Buying enterprise infrastructure used to mean negotiations & paperwork. I designed these flows to flex across services - each with its own mix of subscription plans for its specific needs - so customers can compare options & estimate costs straight from their dashboard, before a dollar is committed.

Beam payment plan selection with transparent pricing tiers
Pay As You Go plan with monthly payment estimate calculator

Step 03 · Manage

Own the ongoing relationship

After purchase, customers own the relationship from two connected homes:

  • Billing Center - subscriptions, plan changes, & detailed usage analytics, with discounts already factored in
  • Admin Center - cloud identity & user management, from roles & permissions to SAML integrations

I built the two as one cohesive system, so managing the account never feels like two products.

Billing Center subscriptions overview with plan management
Nutanix Clusters usage and billing dashboard
Admin Center - cloud identity and user management with SAML identity providers, multi-factor authentication, and user roles

Partners had co-creation space too

Elevate Partner Portal

A communication portal between our partners & us to streamline how we build together - solution validation, certification tracking, & direct conversation with the Nutanix Ready team in one place. It was a 0-to-1 build, automating a largely manual process.

700+ partners connected
30%+ less time per partner interaction
Elevate partner portal dashboard with Build, Learn, and Market hubs
Validation conversation thread between a partner and the Nutanix Ready team

Beyond the platforms

Alongside the journey above, I led improvements to internal sales tools, grew the team, & grew our UX maturity.

Sales tools

Led design across a suite of internal seller tools, expanding the features our sales teams leaned on daily

Design leadership

Mentored 4 designers & grew UX maturity by embedding design into teams that had seen us as a consultancy

Hackathon wins

Led 2 winning teams at company-wide hackathons, building ideas that sat outside the roadmap

Reach out & I'd be happy to tell you more about the why & how behind this work.

Staff Designer · 2018-2022